Return Policy

The Easy Return Process

• Return request must be raised within 15 days, after receipt or order
• Call us on +91-9306598622 or email at info@hunkcarpet.com
• We will get the item picked up on your behalf from your place at a mutually decided time.
• Whenever you choose to self-ship the item, dispatch it within 48 hours of raising the return request.
• On receipt of the returned item, it goes through a quality check. If the item is damage-free, we will initiate the refund process within 7-10 days.

Terms & Conditions

• Return the item within 15 days of the receipt.
• Return in the same condition in which it was delivered to you.
• Do not use, wash, alter/tamper or soil the rug.
• A damaged item will not be eligible for return.
• Item must have the original packing, labels and tags intact. Altered and illegible serial number will also void return.
• We will initiate the refund or replacement once the item passes through quality inspection.
• In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at info@hunkcarpet.com. We will replace it without any cost after examining the returned items.
• India: “15 Days Hassle-Free Return” is valid for purchase within India only.